ServiceNow Certified Application Developer


ServiceNow Certified Application Developer

The ServiceNow Certified Application Developer Exam certifies that a successful candidate has the skills and essential knowledge to develop applications to solve business problems both for their employers and for sharing with the ServiceNow ecosystem.

Target Audience

This exam does not have any specific prerequisites but it is helpful to be a Certified ServiceNow System Administrator. The ServiceNow Application Creation class materials are the basis for this exam. The majority of the Certified Application Developer Exam concepts and questions are covered in the ServiceNow Application Creation class but successful candidates will need ServiceNow application development experience outside of class to be successful. Successful completion of the Scripting in ServiceNow class is also recommended.


This course is designed to cover the fundamentals, giving you the System Administration knowledge and skills you need to get the most out of your ServiceNow deployment.

Course Objectives

After completing this course, you will be able to:Know about Robotics Process Automations and their workingAssess the key considerations while designing an RPA solutionWork proficiently with the leading RPA tool ‘UiPathHave practical knowledge on designing RPA solutions using UiPathPerform Image and Text automationLearn Data Manipulation using variables and argumentsCreate automations with applications running in Virtual EnvironmentsDebug and handle exceptions in workflow automations  

Course Curriculum

Section 1 : Designing and Creating an Application
Determine if an application is a good fit with ServiceNowDesign and implement a data modelCreate modulesCreate mobile versions of applicationsUse Application Scope
Section 2 : Application User Interface
Create, design, and customize formsAdd/Remove fields from forms and tablesWrite, test, and debug client-side scripts for desktop and mobileWrite, test, and debug server-side scriptsUse a Record Producer as an application’s UI
Section 3 : Security and Restricting Access
Section 4 : Application Automation
Write, test, and debug WorkflowImplement and use Document FeedsCreate and use Application PropertiesCreate Events, Scheduled Script Executions (Scheduled Jobs), and Utils (application) Script IncludesSend and receive emailDesign and create Homepages and reports
Section 5 : Working with External Data
Import data in CSV or Excel formatIntegrate to, including testing and debugging, an external data source using SOAPIntegrate to, including testing and debugging, an external data source using REST
Section 6 : Managing Applications
Download and install applicationsUse Team Development to manage source code versions and code reviewUse the ServiceNow Git integration to manage source code.